Yes, we do.

We take great care in packaging every order, but if your bracelet arrives damaged or defective, please contact us within 7 days of delivery with a photo of the item and we’ll send you a replacement free of charge.

yes, all necklaces are hypoallergenic

Yes, free shipping on all orders.

Because every bracelet is made just for you, we take 2-3 days to carefully craft your order before it ships. Once on its way, delivery takes 7-12 days for the US and 11-15 for international. Worth the wait, we promise!

During peak seasons, holidays, or periods of high demand, production times may be slightly longer than usual. We appreciate your patience and will do our best to get your order to you as quickly as possible.

Please double-check your pet’s name before completing your order, as we engrave exactly what is submitted. If you notice a mistake immediately after ordering, contact us right away at [email] and we’ll do our best to fix it. Unfortunately, once production has begun we are unable to make changes.